New Claim Notification Procedure

Details on how to claim will be shown on This will provide details about the claim process and how to submit a claim.

Contact Us

If you require more information about Protect Claims, please don't hesitate to contact us.


PO Box 6430, Basildon, SS14 0QT, UK

Phone Number

For calls related to Thomas Cook claims, please call the CAA Call Centre on: 0300 303 2800